Shopify Year Make Model Finder with Product Variant App FAQ

How to Use Shortcode in My theme

Please have a look to this video guide

Ymm App is not Working After Changing Theme.

When you install app, files are placed under your current active theme. So when you change your theme, it will run out with theme. We suggest you to click on "Install Files" button which you can see in App or Contact Us.

Custom Changes Lost After click on "Install Files" button.

Custom Changes cannot be revert back therefore we prompt message when you click on "Install Files" button.

When click on Search button, I have encountered with 404 Error.

For this please go to Admin >> Apps >> Year Make Model Advance Search >> How to Use it and click on Create Page button.

Will My Data lost completely after Uninstallation ?

Yes, We'll remove data once Customer uninstall the App. Due to maintain our server space.

How can i remove App files after Uninstallation ?

There are 7 files, which you can remove from your theme, which is belongs to our App.

Go to your current active theme :

  •  templates/page.ymm-custom.liquid
  •  assets/ymm-custompage.css
  •  assets/ymm-custompage.js
  •  snippets/ymm-searchbox.liquid
  •  assets/ymm-searchbox.css
  •  assets/loader.gif
  • assets/no_img.png

How to find ProductID | Variants SKU ?

We have given this feature in Import/Export Tab of app. Click on "Export Product CSV" button. it will give you CSV file with Product Ids along with its Variants SKU in it.

Is Product ID equal to SKU ?

No, Product ID and SKU both are different things.

Unable to Import my Ymm Records.

  •  Make sure, its CSV file NOT EXCEL file.
  •  Make sure, its Comma Separated file, NOT SEMICOLON Separated file.

How to Assign Products via CSV in Ymm Rows ?

Make sure, you must separate product IDs by ~ sign

How to Download Sample CSV file ?

Please go to “Import/Export” tab then click on “Download Sample CSV”

When I import CSV , it shows "Wrong CSV Fields".

Please check your CSV field Ordering, Which should be match with your latest field ordering. You can download Sample CSV to cross check it.

What is CSV Import File Size allowed for all Import Rows Options?

You can Upload Maximum 10MB CSV File for all Import Rows Options.

Products are showing lately in Select Box.

Sometime it may take a while to load products, As it is fetching through API.

My Products are not showing in Search result.

Please ensure that you have assigned product IDs correctly. You can check it from “Export Ymm CSV” button, which will show you details about your YMM row and assigned Product IDs.

 

If you have assigned correct “Product Id” but actually that Product is not visible on your store. So, please check Product visibility in your Shopify Admin > Products section.

If ProductId number is wrong then products will not be seen in the Search Result page also if Product's Variant SKU is wrong then it will not be seen.

If you have assigned Product SKU instead of Product Id then also products will not be visible in the Search page.

After copying Shortcode, its showing message 'false'. What have I done wrong?

Its look like that due to some internet issue, all App files are not copied to your theme. We suggest you to click on “Install Files” button which you can see in App Dashboard. If you need help to figure it out, then please drop an email at info@capacitywebsolutions.com

When click on Search button, I have encountered with 404 Error.

For this please go to Admin >> Apps >> Year Make Model Advance Search >> How to Use it and click on Create Page button.

When I have created CSV file in Excel and noticed that on all single product ID's read like this for e.g. 8.45282E+11

Generally speaking, When You have entered the number whose length is longer than 11 digits, Excel will convert it to scientific notation automatically.

 

To Fix this kind of problem easily, just put tilde(“~”) sign after single product id for e.g “845282148395~”.

NOTE: It is not mandatory to put tilde(“~”) sign after single product id in CSV File everytime, it requires only when you face this kind of problem.

When I Re-Upload my updated file that I exported with 'Update Rows option' would I choose the Append Rows or Update Rows?

You have to choose “Update Rows” option when you have exported CSV file with “Update Rows option” whenever you are Re-Importing YMM CSV.

When I am re-uploading the Updated CSV File then What is the best option to choose in the app?

Whenever You want to Update Existing Records then best option is to Choose CSV Template Option as “Update Rows” & Click on Export YMM CSV button.

 

Then you will be able to Update YMM Rows / Product Ids / Variants SKU within this downloaded CSV in Which Please do not remove “Id” column & It’s value.

What should I have to do when my Update CSV file is bigger than 10MB ?

When Your Update CSV file become bigger than 10MB then You have to split Update CSV file into smaller parts & Re-Import your splitted CSV files after do modifications in YMM Rows.

When would I need to export my file with 'Bulk Insert/Append Rows Option' ?

Whenever you need to “Add New Rows” then You need to choose this option either You want to Add Whole New Data (Bulk Insert) [ Which clears all your Old Records & Add All New Data ] OR Just want to Add Some Rows (Append Rows) to existing ones e.g. two or three Rows.

When would I need to use this option 'Bulk Insert/Append Rows for Year Range via CSV' in the app?

Whenever You want to Add same YMM Row for each Year of Range value like: 2001 to 2005 then enable checkbox option: Enable Year range values & Choose your Range Field , Which have range value e.g. 2001-2005 from Dropdown. This way you will have just one row of year range in csv file instead of 5 individual YMM rows.